It is critical that NetDocuments is configured to work in harmony with the firm’s best practice and workflow goals. Proper setup will ensure early user acceptance and adoption and the long-term success of the DMS.
Paul Bromwell | CIO
Frost Brown Todd
“The Encoretech team was the secret ingredient on our NetDocuments training rollout/project. Having them at the core of the training operation, allowed Frost Brown Todd (FBT) the flexibility to respond as more and more users went live in NetDocuments. Encoretech’s intimate knowledge of NetDocuments helped us identify where we needed to focus training wise and provide more user ‘TLC’. Encoretech also leveraged their vast technology training experience combined with product knowledge to develop the appropriate type of training materials, eLearning modules and short task-based videos to accelerate user familiarity with the new NetDocuments system. The overall success (and acceptance by firm users) of our NetDocuments DMS is a critical aspect of the firm’s every day business and technology so having a reliable partner like Encoretech was an ideal way to commence the roll-out.”