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“We have all the right people in our in-house legal department but realized that without the right technology, our team was losing valuable time. To maximize efficiency, we knew investing in a document management tool was essential; however, we needed to ensure the best fit for our department. After a rigorous evaluation including multiple demos, consulting with current users, and looping in our IT team, we identified NetDocuments as the best product for us. Their interface was both modern and intuitive, their capabilities unparalleled, and their continued investment in improvement and additional features sold us on the platform. After selecting NetDocuments, we needed to partner with an implementation partner. The first partner we met with was Encoretech – we were immediately impressed with their breadth of knowledge, their extensive experience implementing NetDocuments, and their confidence. They quickly identified our priorities and crafted a reasonable quote tailored to our needs. After consulting with a few other potential partners, we knew our first instinct was correct, and Encoretech was going to be the best partner to collaborate with in ensuring the success of our implementation and adoption of NetDocuments.”
“The Encoretech team was the secret ingredient on our NetDocuments training rollout/project. Having them at the core of the training operation, allowed Frost Brown Todd (FBT) the flexibility to respond as more and more users went live in NetDocuments. Encoretech’s intimate knowledge of NetDocuments helped us identify where we needed to focus training wise and provide more user ‘TLC’. Encoretech also leveraged their vast technology training experience combined with product knowledge to develop the appropriate type of training materials, eLearning modules and short task-based videos to accelerate user familiarity with the new NetDocuments system. The overall success (and acceptance by firm users) of our NetDocuments DMS is a critical aspect of the firm’s every day business and technology so having a reliable partner like Encoretech was an ideal way to commence the roll-out.”
Paul Bromwell | CIO
Frost Brown Todd