Encoretech President Jeffrey Roach featured in Legal IT Today, ‘The Verdict’, December 2015


Technology is advancing at an

ever-increasing pace and

efficiency is the new mantra for

law firms. In order to pair the two,

what are the minimum technology

skills required of a lawyer in 2016?

And what will they be in 2026?

We asked three experts for their views on the touchy
subject of lawyers’ technological prowess

Click here for The Verdict

Get your complimentary electronic subscription of Legal IT Today

Re-printed with permission by Legal IT Professionals and Legal IT Today.

Encoretech at LEGALTECH 2015


Encoretech at LEGALTECH 2015, February 3th-5th in New York City

If you are attending LEGALTECH 2015 in New York City be sure to stop by and meet the Encoretech Team at booth #428! Looking forward to seeing you there!

We are happy to talk to you about your legal technology training and learning needs, whether onsite, remotely or in virtual environments. Current ‘hot and in demand’ offerings include:

  • Encoretech Training-as-a-Service (Taas): Subscription-based, outsourced training spanning needs analysis, strategy and content delivery.
    New employee training and onboarding: We have worked with dozens of law firms on developing a ‘method to the madness’ when it comes to new employee training and systematic and effective onboarding.
  • Legal Technology Audit (LTA) Prep & Planning: As an LTA partner, Encoretech is ideally positioned to help law firms address technology skill gaps and most importantly, establish ongoing learning solutions and methods that will enable affected attorneys and entire firm user populations to retain higher tech skills moving forward.
  • NetDocuments DMS training: NetDocs is taking Legal by storm and firms are converting at a feverish pace. Join a growing list of leading firms that have engaged Encoretech to handle their ND training roll-out.
  • Encoretech on the Legal road: Our President Jeffrey Roach has spent the last 12 months talking with 1000s of legal technology professionals about how to improve their legal training processes and procedures; how to effectively audit your training efforts to avoid the status quo; Office 2013 and Office 365 migration tips and best practices.

LegalTech NY 2015 Free Exhibits “Plus” Pass: Click here (Make sure you select “Plus” Pass and secure your e-ticket before the February 3rd. If not then the entrance fee will be $50) to register for your free Exhibits “Plus” Pass  which includes access to the Exhibit Hall, Keynotes, Plenary Sessions, Super Sessions, and Emerging Technology Sessions.

Useful LTNY links:

LegalTech NY 2015 Floor Plan

LegalTech NY 2015 Agenda-at-a-glance

LegalTech NY 2015 Conference Brochure


Upping the Legal Training Ante

This article authored by Bill Koch originally appeared in the January 2015 issue of ALM’s LJN LegalTech Newsletter.

Womble Carlyle Sandridge & Rice, LLP’s (Womble Carlyle) technology training and online learning programs were in need of an upgrade. The firm’s overall program was originally designed around using local trainers in specific offices to assist with hands-on training and address individual lawyer technology challenges through traditional, classroom-based training methods. Even onboarding of new talent was handled in the traditional way – seat the new hire in a room for days and inundate them with firm applications, policies and procedures. But, unprecedented firm growth, heightened emphasis on developing lawyers’ core technology competencies, and a need to streamline and automate existing eLearning processes led the firm to initiate a fundamental shift. As part of this core change, our firm outsourced its entire technology training delivery and reorganized around on-demand learning, distance learning and virtual coaching. Led by Lori Patton, the firm’s Chief Learning Officer and me, Director of Technology Services, we pursued a new strategy … partnering with technology training and learning specialist Encoretech to develop and deliver the firm’s new live distance training and coaching program.

Time to challenge the status quo     

With over 500 lawyers across 14 offices, our firm’s trainers were challenged to cohesively support all staff, locally and remotely. Having physical trainers in certain locations favored those offices and local employee training needs, while hands-on training in non-trainer staffed offices was a bit more challenging, inefficient and often cost prohibitive. In addition to resource challenges, we realized that while the old training model of sending attorneys to training classes to ‘learn Word or Excel’ may work during a major rollout, it did not accommodate their busy schedules nor mirror the way users retain knowledge and learn new skills. Read more


Move The Needle with Jeffrey and Bill at ILTA

Thursday, August 21st

Title:    Encoretech Training As a Service (TaaS): Legal Technology Edition

Speakers:  Jeffrey Roach – Encoretech, Inc.      Bill Koch – Womble Carlyle Sandridge & Rice, LLP

Time:   3:30 p.m.

Place: Bayou C

Technology proficiencies (or the lack thereof) among professionals within legal continue to make national headlines. Thanks to a few outspoken GCs, clients are questioning the “value” of legal services more than ever. The primary issue isn’t a lack of training or an inability for busy lawyers to learn new software, it’s how the training is being delivered. Enter training as a service (TaaS), the delivery of comprehensive legal technology training in a centralized and scalable manner. And why not outsource all your firm’s training needs to those who are solely focused on legal technology training (core competencies)? See why the TaaS model is a better way to help attorneys get the training they need, when they need it and in the time they have to learn it. Leave with a succinct guide to getting started with TaaS.

Hashtag #SPOT23


Webinar: 90 Days to a Brand New Program [aka retooling your training program with a training audit]

Webinar Date and Time: Wednesday, July 16th, 11am CST
90 Days to a Brand New Program [aka retooling your training program with a training audit]
Presented by: Jeffrey Roach – Encoretech

How is your training program working at your firm? Is it the same ‘ol thing you have been doing for years? Is it time for a re-design? Join us to focus on how to improve your current state of training at your firm and learn what firms are doing to get a fresh start and reboot training systems that haven’t changed in 20+ years. Encoretech President and 25+ year legal industry veteran will walk attendees through the training program audit process including training and learning analysis as well as skills and learner review.

Click here to learn more about TaaS and how to get started with a Training Department Audit

Click here to view the archived webinar

Click here for presentation deck


Encoretech Expands Legal Technology Training; Adds Training-as-a-Service

New training-as-a-service (TaaS) focused on legal training strategies and expansive, yet flexible training service delivery

Atlanta, GA – June 23, 2014 – Encoretech, a premiere learning & development organization delivering technology training and migration solutions to the legal and corporate communities, today introduced the Encoretech Training-as-a-Service (TaaS) offering. As part of the new solution, Encoretech will work with law firms on ways to strategically redesign their legal technology training programs including new hire training and onboarding; online and distance learning; staff skill & proficiency development; learning management system (LMS) customizations; training content development; and utilization of new, innovative training delivery methods.


Legal professionals are increasingly faced with the daunting task of mastering new technologies at break-neck speeds without the appropriate learning systems and training resources to help them along the way. Encoretech’s TaaS is a managed training service offering focused on blending training strategy and a ‘best practice’ approach to law firm training design with a variety of proven delivery methods including online and distance learning, lawyer skills development and classroom training. Read more