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Encoretech President Jeffrey Roach featured in Legal IT Today, ‘The Verdict’, December 2015

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Technology is advancing at an

ever-increasing pace and

efficiency is the new mantra for

law firms. In order to pair the two,

what are the minimum technology

skills required of a lawyer in 2016?

And what will they be in 2026?

We asked three experts for their views on the touchy
subject of lawyers’ technological prowess

Click here for The Verdict

Get your complimentary electronic subscription of Legal IT Today

Re-printed with permission by Legal IT Professionals and Legal IT Today.
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ILTA Roadshow 2015, Legal Technology Training Reset: A Clear Path Forward

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Our popular ILTA Roadshow Legal Technology Training Reset: A Clear Path Forward continues in 2015. Presented by Jeffrey Roach industry expert on technology training and training program redesigns.

When you tinker with your technology training strategy, someone is bound to trot out the old adage, “If it ain’t broke, don’t fix it.” Here’s the thing: It is broke! Many law firms are still using training systems and practices last redesigned over 20 years ago.

While these reliable, if antiquated, programs may help to maintain the status quo, they aren’t going to significantly move the needle. They don’t address modern law firm technologies or the increased need for legal professionals to effectively utilize technology to meet client demands.

It’s time we take a step back, re-asses law firm technology training and audit our existing training practices. What’s working, what isn’t — and why? Who is the training designed for? Are training goals and application use/adoption in alignment?

We will cover the ins-and-outs of the training audit, including training department analysis, performance analysis, skills and learner review, client audit preparation, training needs, GAP analysis and recommendations for next steps. Come prepared to rethink things, and leave with a tangible action plan for resetting and accelerating your firm’s technology training.

Jeffrey Roach is the President and co-owner of Encoretech, where he focuses on better equipping people with technology knowledge and know-how. With 25 years of experience working with companies to design and deliver their adult learning strategies, he has been helping ILTA members design legal technology training programs for the last 20 years. Jeffrey has worked with hundreds of the top law firms, legal departments and training departments in the country, prioritizing their training goals and objectives, and showing them how to deliver outstanding, engaging learning experiences. Contact him at jroach@encoretech.com.

Mark your calendar for one of the following 2015 ILTA Roadshow Presentations (More dates coming soon):

Dallas
1/20/2015

New York City
3/4/2015

Boston
3/5/2015

Philadelphia
3/10/2015

Pittsburgh
3/10/2015

Washington, DC
3/11/2015

Atlanta
4/7/2015

Detroit
4/7/2015

Minneapolis
4/15/2015

New Orleans
4/15/2015

Buffalo
4/16/2015

Toronto
4/16/2015

Chicago
5/19/2015

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Encoretech Partners with Suffolk/Flaherty Technology Audit to Help Accelerate Test Adoption and Lawyer Tech Proficiency

FOR IMMEDIATE RELEASE

Encoretech to leverage tech training and learning program expertise to maximize LTA effectiveness

Atlanta, GA – November 12, 2014 – Encoretech, a premiere learning & development organization delivering technology training and migration solutions to the legal and corporate communities, today announced a partnership with the Suffolk/Flaherty Legal Technology Audit (LTA) and its founder Casey Flaherty. As a LTA strategic training partner, Encoretech will provide training consulting services including content development, skills assessment and LTA-readiness to help firms prepare for the LTA.

The LTA assesses how well firm attorneys, paralegals and support staff use basic law practice technology, such as word processing and spreadsheets, to complete commonly encountered legal tasks. The LTA has been available to registered law firm test takers since this September. Clients are able to utilize the LTA internally and request scores of their outside firm attorneys, paralegals and support.

“Our mission is for attorneys, paralegals and support staff to be technologically proficient. That requires getting them to finally take training seriously. The LTA is not intended to embarrass anyone but, rather, to raise the bar of base tech proficiency,” stated Casey Flaherty. “We are aware of Encoretech’s reputation in the legal technology training and learning space and are very excited to welcome them as an LTA partner. Their keen understanding of how to best work with legal professionals when it comes to tech training will undoubtedly contribute to mutual long term success.” Read more

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Word 2013: Better by Design … Part Two of an Ongoing Series

This article authored by Jeffrey Roach originally appeared in the November 2014 issue of ALM’s LJN LegalTech Newsletter.

Judging by the default setup of Word 2013, it seems that the good folks at Microsoft have never heard the old adage that you only have one chance to make a good first impression. My initial reaction to Word 2013 with its ALL CAPS TABS and glaring white theme was too long for the good ol’ days of Word 2010. This proves another well known adage in technology training: “no matter how much someone complains about something being broken, they will complain even louder when you try to fix it.” Read more

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Legal Technology Training Reset: A Clear Path Forward

Presented by Jeffrey Roach industry expert on technology training and training program redesigns.

When you tinker with your technology training strategy, someone is bound to trot out the old adage, “If it ain’t broke, don’t fix it.” Here’s the thing: It is broke! Many law firms are still using training systems and practices last redesigned over 20 years ago.

While these reliable, if antiquated, programs may help to maintain the status quo, they aren’t going to significantly move the needle. They don’t address modern law firm technologies or the increased need for legal professionals to effectively utilize technology to meet client demands.

It’s time we take a step back, re-asses law firm technology training and audit our existing training practices. What’s working, what isn’t — and why? Who is the training designed for? Are training goals and application use/adoption in alignment?

We will cover the ins-and-outs of the training audit, including training department analysis, performance analysis, skills and learner review, client audit preparation, training needs, GAP analysis and recommendations for next steps. Come prepared to rethink things, and leave with a tangible action plan for resetting and accelerating your firm’s technology training.

Jeffrey Roach is the President and co-owner of Encoretech, where he focuses on better equipping people with technology knowledge and know-how. With 25 years of experience working with companies to design and deliver their adult learning strategies, he has been helping ILTA members design legal technology training programs for the last 20 years. Jeffrey has worked with hundreds of the top law firms, legal departments and training departments in the country, prioritizing their training goals and objectives, and showing them how to deliver outstanding, engaging learning experiences. Contact him at jroach@encoretech.com.

Mark your calendar for one of the following 2014 ILTA Roadshow Presentations (2015 dates coming soon):

Nashville – with Memphis Remote
9/23/2014

Raleigh
9/24/2014

Denver
10/8/2014

Miami – with Tallahassee Remote
10/21/2014

Vancouver
11/3/2014

Seattle
11/4/2014

San Francisco – with Sacramento Remote
11/5/2014

Los Angeles – with San Diego Remote
12/2/2014

Dallas
1/20/2015

Check back often, 2015 Roadshow dates coming soon!

 

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