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ILTACON 2018

ILTACON 2018 Annual Educational Conference & Expo. Encoretech is excited to be an ILTA vendor partner and exhibitor. We are showcasing a variety of content and product features at our booth #214 and will be presenting at the following sessions:

Monday, 08/20/2018
Your Journey Begins Here (Office 365 Series, Part 1 of 3)
2:30 p.m. – 3:30 p.m.
Ready or not, Office 365 is likely in your present or future. Join our panel as they guide you through all things Office 365. This first of three sessions covers getting started with planning, click-to-run, managing continuous updates, security, compliance and much more. Activate and fuel your project with checklists, milestones, best practices. Be sure to bring your hiking gear – we’ll cover lots of terrain in this formative first session!

Tuesday, 08/21/2018
Lift off! Engage Your Team Through Implementation and Deployment (Office 365 Series, Part 2 of 3)
3:30 p.m. – 5:00 p.m.
Attend this session to hear from experts about what works well, and what to avoid during your Office 365 deployment. Learn about communication plans, governance and all sorts of useful information about leveraging core capabilities of the platform. Don’t miss the opportunity to learn and engage with the audience and our panel of experts in this second of the three part series on Office 365.

Wednesday, 08/22/2018
Extend the Journey with Dynamics, Flow, Forms, Teams, Planner, Whiteboard and More (Office 365 Series, Part 3 of 3)
3:30 p.m. – 5:00 p.m.
In this final session of the three part series, you’ll learn what else is available with Office 365 beyond the core applications. This will be a SPARK talk format and jump head first into Teams, Flow, Planner, Forms, Dynamics and perhaps even Microsoft’s latest offering, Whiteboard. Learn to maximize your investment and understand the tools available through Office 365. It’s time to upgrade your 365 experience to first class.

PRODUCT HIGHLIGHTS: Come talk to us at our booth (#214)

  • NetDocuments DMS training: NetDocs is taking Legal by storm and firms are converting at a feverish pace. Join a growing list of 80 leading firms that have engaged Encoretech to handle their ND User Adoption and training services.
  • iManage Work 10 upgrade training and rollout solutions.
  • Encoretech Training-as-a-Service (Taas): Subscription-based, outsourced training spanning needs analysis, strategy and content delivery.
  • New hire training and onboarding: We have worked with dozens of law firms on developing a ‘method to the madness’ when it comes to new employee training and systematic and effective onboarding.
  • Office 2016 User Adoption and Training Solutions: Planning to upgrade to Office 2016? If so we have you covered! Compete turnkey solutions to make your upgrade seamless.  Our User Adoption Kit includes: Train-the-Trainer and certification, customizable eLearning, reference material and roll-out tools.

Upping the Legal Training Ante

This article authored by Bill Koch originally appeared in the January 2015 issue of ALM’s LJN LegalTech Newsletter.

Womble Carlyle Sandridge & Rice, LLP’s (Womble Carlyle) technology training and online learning programs were in need of an upgrade. The firm’s overall program was originally designed around using local trainers in specific offices to assist with hands-on training and address individual lawyer technology challenges through traditional, classroom-based training methods. Even onboarding of new talent was handled in the traditional way – seat the new hire in a room for days and inundate them with firm applications, policies and procedures. But, unprecedented firm growth, heightened emphasis on developing lawyers’ core technology competencies, and a need to streamline and automate existing eLearning processes led the firm to initiate a fundamental shift. As part of this core change, our firm outsourced its entire technology training delivery and reorganized around on-demand learning, distance learning and virtual coaching. Led by Lori Patton, the firm’s Chief Learning Officer and me, Director of Technology Services, we pursued a new strategy … partnering with technology training and learning specialist Encoretech to develop and deliver the firm’s new live distance training and coaching program.

Time to challenge the status quo     

With over 500 lawyers across 14 offices, our firm’s trainers were challenged to cohesively support all staff, locally and remotely. Having physical trainers in certain locations favored those offices and local employee training needs, while hands-on training in non-trainer staffed offices was a bit more challenging, inefficient and often cost prohibitive. In addition to resource challenges, we realized that while the old training model of sending attorneys to training classes to ‘learn Word or Excel’ may work during a major rollout, it did not accommodate their busy schedules nor mirror the way users retain knowledge and learn new skills. Read more

ILTA Roadshow 2015, Legal Technology Training Reset: A Clear Path Forward

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Our popular ILTA Roadshow Legal Technology Training Reset: A Clear Path Forward continues in 2015. Presented by Jeffrey Roach industry expert on technology training and training program redesigns.

When you tinker with your technology training strategy, someone is bound to trot out the old adage, “If it ain’t broke, don’t fix it.” Here’s the thing: It is broke! Many law firms are still using training systems and practices last redesigned over 20 years ago.

While these reliable, if antiquated, programs may help to maintain the status quo, they aren’t going to significantly move the needle. They don’t address modern law firm technologies or the increased need for legal professionals to effectively utilize technology to meet client demands.

It’s time we take a step back, re-asses law firm technology training and audit our existing training practices. What’s working, what isn’t — and why? Who is the training designed for? Are training goals and application use/adoption in alignment?

We will cover the ins-and-outs of the training audit, including training department analysis, performance analysis, skills and learner review, client audit preparation, training needs, GAP analysis and recommendations for next steps. Come prepared to rethink things, and leave with a tangible action plan for resetting and accelerating your firm’s technology training.

Jeffrey Roach is the President and co-owner of Encoretech, where he focuses on better equipping people with technology knowledge and know-how. With 25 years of experience working with companies to design and deliver their adult learning strategies, he has been helping ILTA members design legal technology training programs for the last 20 years. Jeffrey has worked with hundreds of the top law firms, legal departments and training departments in the country, prioritizing their training goals and objectives, and showing them how to deliver outstanding, engaging learning experiences. Contact him at [email protected].

Mark your calendar for one of the following 2015 ILTA Roadshow Presentations (More dates coming soon):

Dallas
1/20/2015

New York City
3/4/2015

Boston
3/5/2015

Philadelphia
3/10/2015

Pittsburgh
3/10/2015

Washington, DC
3/11/2015

Atlanta
4/7/2015

Detroit
4/7/2015

Minneapolis
4/15/2015

New Orleans
4/15/2015

Buffalo
4/16/2015

Toronto
4/16/2015

Chicago
5/19/2015

Move The Needle with Jeffrey and Bill at ILTA

Thursday, August 21st

Title:    Encoretech Training As a Service (TaaS): Legal Technology Edition

Speakers:  Jeffrey Roach – Encoretech, Inc.      Bill Koch – Womble Carlyle Sandridge & Rice, LLP

Time:   3:30 p.m.

Place: Bayou C

Description:    
Technology proficiencies (or the lack thereof) among professionals within legal continue to make national headlines. Thanks to a few outspoken GCs, clients are questioning the “value” of legal services more than ever. The primary issue isn’t a lack of training or an inability for busy lawyers to learn new software, it’s how the training is being delivered. Enter training as a service (TaaS), the delivery of comprehensive legal technology training in a centralized and scalable manner. And why not outsource all your firm’s training needs to those who are solely focused on legal technology training (core competencies)? See why the TaaS model is a better way to help attorneys get the training they need, when they need it and in the time they have to learn it. Leave with a succinct guide to getting started with TaaS.

Hashtag #SPOT23

Legal Technology Training Reset: A Clear Path Forward

Presented by Jeffrey Roach industry expert on technology training and training program redesigns.

When you tinker with your technology training strategy, someone is bound to trot out the old adage, “If it ain’t broke, don’t fix it.” Here’s the thing: It is broke! Many law firms are still using training systems and practices last redesigned over 20 years ago.

While these reliable, if antiquated, programs may help to maintain the status quo, they aren’t going to significantly move the needle. They don’t address modern law firm technologies or the increased need for legal professionals to effectively utilize technology to meet client demands.

It’s time we take a step back, re-asses law firm technology training and audit our existing training practices. What’s working, what isn’t — and why? Who is the training designed for? Are training goals and application use/adoption in alignment?

We will cover the ins-and-outs of the training audit, including training department analysis, performance analysis, skills and learner review, client audit preparation, training needs, GAP analysis and recommendations for next steps. Come prepared to rethink things, and leave with a tangible action plan for resetting and accelerating your firm’s technology training.

Jeffrey Roach is the President and co-owner of Encoretech, where he focuses on better equipping people with technology knowledge and know-how. With 25 years of experience working with companies to design and deliver their adult learning strategies, he has been helping ILTA members design legal technology training programs for the last 20 years. Jeffrey has worked with hundreds of the top law firms, legal departments and training departments in the country, prioritizing their training goals and objectives, and showing them how to deliver outstanding, engaging learning experiences. Contact him at [email protected].

Mark your calendar for one of the following 2014 ILTA Roadshow Presentations (2015 dates coming soon):

Nashville – with Memphis Remote
9/23/2014

Raleigh
9/24/2014

Denver
10/8/2014

Miami – with Tallahassee Remote
10/21/2014

Vancouver
11/3/2014

Seattle
11/4/2014

San Francisco – with Sacramento Remote
11/5/2014

Los Angeles – with San Diego Remote
12/2/2014

Dallas
1/20/2015

Check back often, 2015 Roadshow dates coming soon!

 

Encoretech at ILTA 2014

Encoretech at ILTA 2014, August 17 – 21 in Nashville. If you are attending ILTA 2014 be sure to stop by and meet the Encoretech Team at booth 536! Don’t forget to mark your calendar for the sessions that our very own, Jeffrey Roach will be presenting. Looking forward to seeing you there!

Read more

ILTA Webinar: Office 2013 Under the Microscope – PowerPoint

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Description:

It’s not always easy being a PowerPoint fanboy. It seems everywhere you look there’s someone complaining about PowerPoint. In reality, it is an incredibly useful and powerful tool that can be used to create dazzling presentations, pithy marketing promos and compelling infographics.

The big improvements with PowerPoint 2013 have less to do with features and more to do with availability, though there are some cool new toys to play with. You can now use PowerPoint on the Web via PowerPoint Online and on your iPad, using the just released iOS app. In this webinar, we’ll run down the new features of PowerPoint 2013 and compare and contrast the experience of creating and playing presentations on your desktop, the Web and the iPad. It is time to stand up and be counted, fanboys and girls! Join us in celebrating what’s possible with PowerPoint 2013.

Date(s)
4/16/2014

Time(s)
12:00 p.m. – 1:00 p.m.

Location
Your Office

Start Time by Time Zone:
4:00 pm GMT
12:00 pm EDT
11:00 am CDT
10:00 am MDT
9:00 am PDT

Speaker:
Jeffrey Roach is the President and co-owner of Encoretech, Jeffrey has spent the past 25 years working with companies to design and deliver their adult learning strategies. Working with the top law firms and training departments in the country, he has shown them how to deliver outstanding, engaging learning experiences. Contact Jeffrey at [email protected].

Getting Started with Power View and Other Great New Features of Excel 2013 – ILTA Webinar

ILTA-Excel-Webinar

If you missed the ILTA Webinar  “Getting Started with Power View and Other Great New Features of Excel 2013”, it’s recorded!  Jeffrey Roach reviews the best new features of Excel 2013!

To View the recording of this ILTA webinar, please click HERE.

Resource: Sample File for Excel 2013

Sponsored by: Encoretech

Description:
In this session, we will review the best new features of Excel 2013, including Power View, which lets you combine tables, matrices, maps and a variety of charts in an interactive view that brings your data to life.

Speaker:
Jeffrey Roach has spent the past 25 years working with companies to design and deliver their adult learning strategies. Working with the top law firms and training departments in the country, he has shown them how to deliver outstanding and engaging learning experiences. Jeffrey is the President and co-owner of Encoretech, a premiere learning and development organization delivering software training and migration solutions to the legal and corporate community. Contact him at [email protected].

ii3 iltaTV Guerilla Tactics for Attorney Training Live Interview with Jeffrey Roach and Marti Phillips

ILTA 2013 Day3 Live interviews with peers and experts

To see the full ii3 iltaTV | Day 3 Interviews click here

 

Encoretech at ILTA ’13

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2013-ILTA-gold

Encoretech at ILTA 2013, August 18 – 22 in Las Vegas. If you are attending ILTA 2013 in Las Vegas be sure to stop by and meet the Encoretech Team at booth 540! Don’t forget to mark your calendar for the sessions that our very own, Jeffrey Roach will be presenting. Looking forward to seeing you there!

Monday, August 19th

Event: ILTA’s Vendor Reception: Exhibitor Bandstand

Come meet the team at booth #540 for some fun Bandstand style!

Time: 7 p.m. to 9 p.m.

Location: Exhibit Hall at Booth 540

Tuesday, August 20th

Title: Postcards from the Edge: Early Adopters Share the Good (and Bad) of Office 2013 and Windows 8

Time:    1:30 p.m.

Location:    Roman Ballroom I

Description:    
Early adopters of Office 2007 played the technology equivalent of “Where’s Waldo?,” as they clicked through Ribbon tabs in search of their favorite commands. With Office 2013, Microsoft has continued to refine (and improve upon!) the Office Fluent user interface. There are also a handful of new features — particularly around collaboration — that seem very enticing. So what’s holding us back? Why not flip the switch? The answer: third-party tools. They tie into our favorite apps — and not like the document management system. Office 365 and SaaS may be a model to seriously consider. We’ll show you how to map out a plan for evaluating whether your firm is a good candidate to be an early adopter and whether you should consider moving to Office 365. We’ll also share what we’ve learned from those who have jumped on the Office 2013 bandwagon and provide attendees with a definitive checklist that lets you easily and quickly measure your readiness to join the early adopters of Office 2013.

Hashtag #APP6

Thursday, August 22nd

Title:    Guerrilla Tactics for Attorney Training

Time:   1:30 p.m.

Location:    Roman Ballroom I

Description:    
Successful operations in guerrilla warfare include the elements of surprise, intelligence and mobility (sometimes, even terror). The same tactics must be used when building a successful attorney training program that provides real solutions to the common impediments to attorney attendance. Let’s explore the challenges of creating such a program, how to convey the value of training and increase retention, and strategies and tactics that will assist in designing a well-conceived program that catches attorneys by surprise.

Hashtag #APP12