ILTACON 2016

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End of summer is nearing and so is the 2016 ILTA Annual Educational Conference & Expo. Encoretech is excited to be an ILTA vendor partner and exhibitor. We are showcasing a variety of content and product features at our booth #736 and will be presenting at the following sessions:

SESSION CONTENT
Session title: Extreme Makeover: Webinar Edition
Speakers: Jeffrey Roach
Date: September 1, 2016
Time: 12:45 PM – 4:30 PM ET
Location: Woodrow Wilson B

Successful distance learning programs require specific technologies and presentation skills unique from traditional classroom training. Experience an extreme makeover of an existing webinar and discover the tools and technologies needed to make remote training engaging and effective.
Event Code: #ILTA175

Session title: Embracing Office 2016 Across Different Devices and Platforms
Speakers: Jeffrey Roach
Date: August 29, 2016
Time: 4:00 PM – 5:00 PM ET
Location: Maryland B

Microsoft Office is everywhere: on our desktops, laptops, home computers and tablets. While the sheer availability of Office is a huge leap forward for mobile workers, it comes with some complexities, and our users are looking to us for answers. Let’s examine the state of Office 2016 across multiple devices with an eye on feature parity, collaboration and integration with key technologies like document management, redlining and automation. We will share lessons learned from member firms and highlight the vendors that have fully embraced Office 365. Are your vendors on the list? Stop by and find out!
Event Code: #ILTA042

PRODUCT HIGHLIGHTS: Come talk to us at our booth (#736)

  • NetDocuments DMS training: NetDocs is taking Legal by storm and firms are converting at a feverish pace. Join a growing list of 40+ leading firms that have engaged Encoretech to handle their ND training and User Adoption.
  • Encoretech Training-as-a-Service (Taas): Subscription-based, outsourced training spanning needs analysis, strategy and content delivery.
  • New employee training and onboarding: We have worked with dozens of law firms on developing a ‘method to the madness’ when it comes to new employee training and systematic and effective onboarding.
  • Office 2016 User Adoption and Training Solutions: Planning to upgrade to Office 2016? If so we have you covered! Compete turnkey solutions to make your upgrade seamless.  Our User Adoption Kit includes: Train-the-Trainer and certification, customizable eLearning, reference material and roll-out tools.

ACCOLADES
Join the Encoretech team on Tuesday, August 30th at 6:30 p.m. to celebrate ILTA’s 2016 Distinguished Peer Award Winners.  We are proud to having been shortlisted in the “Innovative Consultant of the Year Distinguished Peer Award”  for our work with NetDocuments User Adoption and Rollout Services and Jeffrey Roach, President at Encoretech, is shortlisted for the prestigious “Vendor Thought Leader of the Year Award”.

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Encoretech Welcomes Jeremiah Washburn

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We are pleased to announce the newest member of the Encoretech team, Jeremiah Washburn. Jeremiah joins us as Director of Professional Services, where he will lead NetDocuments DM and EM training solutions. He brings more than 15 years experience in leadership, project management and implementations.  Jeremiah comes to Encoretech from NetDocuments where he spent the last 5 years managing teams, processes and matching business requirements with NetDocuments solutions for law firms. During his tenure at NetDocuments, he completed over 100 implementation and led client training and partner certification. He is well-versed in document management, Microsoft products, and third party add-ons in the legal space. He has a passion for training and providing clients with top-notch solutions.

Read the full press release:

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Encoretech President Jeffrey Roach featured in Legal IT Today, ‘The Verdict’, December 2015

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Technology is advancing at an

ever-increasing pace and

efficiency is the new mantra for

law firms. In order to pair the two,

what are the minimum technology

skills required of a lawyer in 2016?

And what will they be in 2026?

We asked three experts for their views on the touchy
subject of lawyers’ technological prowess

Click here for The Verdict

Get your complimentary electronic subscription of Legal IT Today

Re-printed with permission by Legal IT Professionals and Legal IT Today.
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Word 2013: Better by Design … Part Three of an Ongoing Series

This article authored by Jeffrey Roach originally appeared in the February 2015 issue of ALM’s LJN LegalTech Newsletter.

Welcome back. If you have read my previous two articles you are well on your way to Word nirvana. If not, I recommend you take a moment to catch up on those articles before you tackle this one. The good work we did to set up the default look and feel of the Microsoft Word environment can have a huge impact on the usability of the product. Another way that we can improve the overall experience is to tweak the variety of settings that lurk behind the scenes. That’s right, it is time to talk about Word Options.

There’s a reason why I call my two-day strategic planning session for Office 2013 Black Holes & Revelations. Word is full of mysteries. When you start to dig into them, if you are lucky you may be rewarded with that elusive a ha! moment: a revelation. But just as often, the deeper you dig the more confused you become: a black hole. Read more

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Encoretech Meets Increased Firm Demand for NetDocuments End User Training Services

Recent AmLaw firms to select Encoretech NetDocuments training services include Pillsbury Winthrop Shaw Pittman, Dykema Gossett, Frost Brown Todd, and Winstead

 
Atlanta, GA – June 12th, 2015 – Encoretech, a premiere learning & development organization delivering technology training and migration solutions to the legal and corporate communities, and longtime certified NetDocuments Training Channel Partner, today announced a major increase in NetDocuments law firm user training projects.

Over the last 12 month, Encoretech has partnered with 12 law firms including Pillsbury Winthrop Shaw Pittman, Dykema, Frost Brown Todd, and Winstead to design and execute successful NetDocuments end-user training programs. A long time certified NetDocuments Training Channel Partner, Encoretech works closely with NetDocuments and its customers to ensure that firms are properly trained and prepared when it comes to getting the most out of the powerful cloud based document management system.

While NetDocuments relies on a broad ecosystem of certified trainers, consultants and technology experts to help its clients get the most value out of the NetDocuments product, Encoretech has established itself as the most experienced NetDocuments training partner, based on total number of law firm users and offices trained. To date, Encoretech’s Certified NetDocuments Consultants have partnered with 17 firms representing 8,000 NetDocuments law firm users across 175 offices.

“The Encoretech team was the secret ingredient in our NetDocuments training rollout and project. Having them at the core of the training operation, allowed Frost Brown Todd the flexibility to respond as more and more users went live in NetDocuments,” stated Paul Bromwell, Chief Information Officer at Frost Brown Todd which recently rolled out the cloud-based document management system. Read more

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ILTA 2015 and the rise of training-as-a-service Podcast: Ari Kaplan interviews Encoretech’s Jeffrey Roach

We discussed Encoretech’s Training-as-a-Service initiative (a finalist for ILTA’s Innovative Solution Provider of the Year award), innovative ways that law firms are providing technology training and gauging proficiency, the trajectory of the trend of issuing technology certifications and assessments to help law firms support their technical skills, and the company’s plans for the upcoming ILTA conference, among other topics. Listen now

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ILTACON Reception & Demo: Create your personal Innova ‘preflighting’ checklist

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When: Wednesday, September 2, 2:30PM Vegas time

Where: Litera demo suite Siena at ILTACON 2015

Presenters: Jeffrey Roach and Sherry Kappel

Come by and enter to win a Kindle Paperwhite!

Innova’s new functionality provides you with an opportunity to create something different (and better) than what you might have done in the past. Let Litera and Encoretech experts show you how to get started.

Join your flight pursers Jeffrey Roach and Sherry Kappel for a hands-on Innova pre-flight experience you’ll want to buckle in for.

See ya there!

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ILTACON 2015

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It’s hard to believe but another ILTA Annual Educational Conference & Expo is upon us. With 400+ speakers presenting more than 200+ sessions over the four day conference, ILTACON 2015 promises to be bigger and better. Encoretech is excited to be an ILTA vendor partner and will be exhibiting. We are showcasing a variety of content and product features at our booth #627

ILTA 2015 and the rise of training-as-a-service Podcast: Ari Kaplan interviews Encoretech’s Jeffrey Roach

We discussed Encoretech’s Training-as-a-Service initiative (a finalist for ILTA’s Innovative Solution Provider of the Year award), innovative ways that law firms are providing technology training and gauging proficiency, the trajectory of the trend of issuing technology certifications and assessments to help law firms support their technical skills, and the company’s plans for the upcoming ILTA conference, among other topics. Listen now

ILTACON Reception & Demo: Create your personal Innova ‘preflighting’ checklist

Innova’s new functionality provides you with an opportunity to create something different (and better) than what you might have done in the past. Let Litera and Encoretech experts show you how to get started.  Join your flight pursers Jeffrey Roach and Sherry Kappel for a hands-on Innova pre-flight experience you’ll want to buckle in for.

When: Wednesday, September 2, 2:30PM Vegas time
Where: Litera demo suite Siena at ILTACON 2015
Presenters: Jeffrey Roach and Sherry Kappel

Come by and enter to win a Kindle Paperwhite!

 

SESSION CONTENT
Session title: Breaking the Cycle of “But We’ve Always Done It This Way”
Speakers: Jeffrey Roach – Encoretech, Inc.; Ms Marilyn Mitchell – Sullivan & Cromwell LLP; Kenneth Henry – Cravath, Swaine & Moore LLP; Christopher Brady, MOUS – Kramer Levin Naftalis & Frankel LLP; Michael Blix – Sidley Austin LLP; Mr Simon Petrie – Irell & Manella LLP
Date: 09/01/2015
Time: 11-12:30PM
Location: Emperors Ballroom II

Session title: Integrating Macs into the Law Firm Environment
Speakers: Jeffrey Roach – Encoretech, Inc.; Leonard Johnson – NetDocuments; Rick Varju – Foley & Lardner LLP; Kevin Kiley – AirWatch
Date: 09/03/2015
Time: 11:00 AM – 12:00 PM
Location: Florentine Ballroom III & IV

PROMOTIONS
We have been extremely busy with NetDocuments user training and user adoption strategies. Our track record for most NetDocuments training rollouts gives us the reputation and confidence to help maximize your own NetDocuments investment. Come talk to us about NetDocuments at our booth.

PRODUCT HIGHLIGHTS
Beyond NetDocuments training, Encoretech’s Training-as-a-Service (TaaS) offering will be on display at ILTCAON. Check our complete solution here and come by the booth to learn more.

ACCOLADES
Join the Encoretech team on September 1 at Caesars Palace to celebrate ILTA’s 2015 Distinguished Peer Award Winners.  We are proud to having been shortlisted in the ‘Innovative Solution Provider’ category for our work with the innovative Training-as-a-Service offering. Stay tuned to see who wins.

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ALMLJN Building Blocks Companion Video

Welcome to the companion video for our article on Building Blocks in the April 2015 issue of LJN’s Legal Tech Newsletter.

Part 2 is coming soon! Signup here to be notified.

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Encoretech at LEGALTECH 2015

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Encoretech at LEGALTECH 2015, February 3th-5th in New York City

If you are attending LEGALTECH 2015 in New York City be sure to stop by and meet the Encoretech Team at booth #428! Looking forward to seeing you there!

We are happy to talk to you about your legal technology training and learning needs, whether onsite, remotely or in virtual environments. Current ‘hot and in demand’ offerings include:

  • Encoretech Training-as-a-Service (Taas): Subscription-based, outsourced training spanning needs analysis, strategy and content delivery.
    New employee training and onboarding: We have worked with dozens of law firms on developing a ‘method to the madness’ when it comes to new employee training and systematic and effective onboarding.
  • Legal Technology Audit (LTA) Prep & Planning: As an LTA partner, Encoretech is ideally positioned to help law firms address technology skill gaps and most importantly, establish ongoing learning solutions and methods that will enable affected attorneys and entire firm user populations to retain higher tech skills moving forward.
  • NetDocuments DMS training: NetDocs is taking Legal by storm and firms are converting at a feverish pace. Join a growing list of leading firms that have engaged Encoretech to handle their ND training roll-out.
  • Encoretech on the Legal road: Our President Jeffrey Roach has spent the last 12 months talking with 1000s of legal technology professionals about how to improve their legal training processes and procedures; how to effectively audit your training efforts to avoid the status quo; Office 2013 and Office 365 migration tips and best practices.

LegalTech NY 2015 Free Exhibits “Plus” Pass: Click here (Make sure you select “Plus” Pass and secure your e-ticket before the February 3rd. If not then the entrance fee will be $50) to register for your free Exhibits “Plus” Pass  which includes access to the Exhibit Hall, Keynotes, Plenary Sessions, Super Sessions, and Emerging Technology Sessions.

Useful LTNY links:

LegalTech NY 2015 Floor Plan

LegalTech NY 2015 Agenda-at-a-glance

LegalTech NY 2015 Conference Brochure

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Upping the Legal Training Ante

This article authored by Bill Koch originally appeared in the January 2015 issue of ALM’s LJN LegalTech Newsletter.

Womble Carlyle Sandridge & Rice, LLP’s (Womble Carlyle) technology training and online learning programs were in need of an upgrade. The firm’s overall program was originally designed around using local trainers in specific offices to assist with hands-on training and address individual lawyer technology challenges through traditional, classroom-based training methods. Even onboarding of new talent was handled in the traditional way – seat the new hire in a room for days and inundate them with firm applications, policies and procedures. But, unprecedented firm growth, heightened emphasis on developing lawyers’ core technology competencies, and a need to streamline and automate existing eLearning processes led the firm to initiate a fundamental shift. As part of this core change, our firm outsourced its entire technology training delivery and reorganized around on-demand learning, distance learning and virtual coaching. Led by Lori Patton, the firm’s Chief Learning Officer and me, Director of Technology Services, we pursued a new strategy … partnering with technology training and learning specialist Encoretech to develop and deliver the firm’s new live distance training and coaching program.

Time to challenge the status quo     

With over 500 lawyers across 14 offices, our firm’s trainers were challenged to cohesively support all staff, locally and remotely. Having physical trainers in certain locations favored those offices and local employee training needs, while hands-on training in non-trainer staffed offices was a bit more challenging, inefficient and often cost prohibitive. In addition to resource challenges, we realized that while the old training model of sending attorneys to training classes to ‘learn Word or Excel’ may work during a major rollout, it did not accommodate their busy schedules nor mirror the way users retain knowledge and learn new skills. Read more

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ILTA Roadshow 2015, Legal Technology Training Reset: A Clear Path Forward

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Our popular ILTA Roadshow Legal Technology Training Reset: A Clear Path Forward continues in 2015. Presented by Jeffrey Roach industry expert on technology training and training program redesigns.

When you tinker with your technology training strategy, someone is bound to trot out the old adage, “If it ain’t broke, don’t fix it.” Here’s the thing: It is broke! Many law firms are still using training systems and practices last redesigned over 20 years ago.

While these reliable, if antiquated, programs may help to maintain the status quo, they aren’t going to significantly move the needle. They don’t address modern law firm technologies or the increased need for legal professionals to effectively utilize technology to meet client demands.

It’s time we take a step back, re-asses law firm technology training and audit our existing training practices. What’s working, what isn’t — and why? Who is the training designed for? Are training goals and application use/adoption in alignment?

We will cover the ins-and-outs of the training audit, including training department analysis, performance analysis, skills and learner review, client audit preparation, training needs, GAP analysis and recommendations for next steps. Come prepared to rethink things, and leave with a tangible action plan for resetting and accelerating your firm’s technology training.

Jeffrey Roach is the President and co-owner of Encoretech, where he focuses on better equipping people with technology knowledge and know-how. With 25 years of experience working with companies to design and deliver their adult learning strategies, he has been helping ILTA members design legal technology training programs for the last 20 years. Jeffrey has worked with hundreds of the top law firms, legal departments and training departments in the country, prioritizing their training goals and objectives, and showing them how to deliver outstanding, engaging learning experiences. Contact him at jroach@encoretech.com.

Mark your calendar for one of the following 2015 ILTA Roadshow Presentations (More dates coming soon):

Dallas
1/20/2015

New York City
3/4/2015

Boston
3/5/2015

Philadelphia
3/10/2015

Pittsburgh
3/10/2015

Washington, DC
3/11/2015

Atlanta
4/7/2015

Detroit
4/7/2015

Minneapolis
4/15/2015

New Orleans
4/15/2015

Buffalo
4/16/2015

Toronto
4/16/2015

Chicago
5/19/2015

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Encoretech Partners with Suffolk/Flaherty Technology Audit to Help Accelerate Test Adoption and Lawyer Tech Proficiency

FOR IMMEDIATE RELEASE

Encoretech to leverage tech training and learning program expertise to maximize LTA effectiveness

Atlanta, GA – November 12, 2014 – Encoretech, a premiere learning & development organization delivering technology training and migration solutions to the legal and corporate communities, today announced a partnership with the Suffolk/Flaherty Legal Technology Audit (LTA) and its founder Casey Flaherty. As a LTA strategic training partner, Encoretech will provide training consulting services including content development, skills assessment and LTA-readiness to help firms prepare for the LTA.

The LTA assesses how well firm attorneys, paralegals and support staff use basic law practice technology, such as word processing and spreadsheets, to complete commonly encountered legal tasks. The LTA has been available to registered law firm test takers since this September. Clients are able to utilize the LTA internally and request scores of their outside firm attorneys, paralegals and support.

“Our mission is for attorneys, paralegals and support staff to be technologically proficient. That requires getting them to finally take training seriously. The LTA is not intended to embarrass anyone but, rather, to raise the bar of base tech proficiency,” stated Casey Flaherty. “We are aware of Encoretech’s reputation in the legal technology training and learning space and are very excited to welcome them as an LTA partner. Their keen understanding of how to best work with legal professionals when it comes to tech training will undoubtedly contribute to mutual long term success.” Read more

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Word 2013: Better by Design … Part Two of an Ongoing Series

This article authored by Jeffrey Roach originally appeared in the November 2014 issue of ALM’s LJN LegalTech Newsletter.

Judging by the default setup of Word 2013, it seems that the good folks at Microsoft have never heard the old adage that you only have one chance to make a good first impression. My initial reaction to Word 2013 with its ALL CAPS TABS and glaring white theme was too long for the good ol’ days of Word 2010. This proves another well known adage in technology training: “no matter how much someone complains about something being broken, they will complain even louder when you try to fix it.” Read more

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LEGAL MANAGEMENT [Volume 33, ISSUE 10]: Technology No Longer a ‘Nice to Learn’ for Attorneys

Legal-Mangement

For legal professionals it’s a necessity to keep business intact

In May the International Legal  Technology Association (ILTA) provided a snapshot of technology’s centrality to the future of the legal profession in a report titled, “Legal Technology Future Horizons.”  The ILTA report shared the following survey results based on  answers from about 500 lawyers and other legal sector professionals: 73 percent agree or strongly agree that IT-enabled innovation will be a critical differentiator for  law  firms;  77 percent agree that technology firms  will continue to disrupt the legal… [Read the full article]

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